北美有“黑色星期五”（Black Friday）和“剁手星期一”（Cyber Monday），那我们的“双十一”到底如何表达？

✔ Double Eleven

对外国人，直接说double eleven就行了，知道双十一的，自然不用解释。如果不知道的，你可以说 double eleven online shopping event.

国外网站直接说Double Eleven Day▼

2. 剁手党

说起这个剁手啊，是各种上瘾买家的自嘲，新华网的twitter翻译成了“hands-chopping people”▼

有个比较相似的说法

big spender

花钱大手大脚的人

3. 包邮

快递运输是 shipping

所以，包邮 - free shipping

4. 退货退款

退货 - return

例：

I'm not satisfied with this product, I'd like to return it.

退款 - refund [ˈrifʌnd]

例：

I'd like to have a refund.

5. 差评

差评 - negative comment

例：

I left a negative comment because of the poor quality.

因为质量太差，我留了一个差评

6. 如何向歪果仁介绍淘宝Taobao？

an eBay-like site that is the country‘s leader in e-commerce／Taobao, a Chinesee Bay-like market place

7.实体店

bricks-and-mortar shops/ physical shops/ high street stores

8.网上商城

online shop/shopping mall

9.电子商务

e-commerce/ e-business

10.电商

e-tailors

11.实体零售商

bricks-and-mortar / physical retailors

12.预售

Pre-sale

13.网购火爆

online shopping boom

14.物流与仓储

logistics and inventory／ logistics and warehousing

eg. 淘宝和天猫是连接买卖双方的平台，自身并不承担物流或仓储成本。

Because its Tmall and Taobao platforms connect buyers and sellers, the firm does not carry the cost of logistics or inventory.

15.快递公司

express company/ parcel delivery company

16.快递员

parcel people / courier

17.送货

(free) shipping；shipment

18.零售额

retail sales

19.网购者

online shoppers/e-shoppers

20.下单

place your order

21.单身、光棍

singleton

22.剩女

“left over”women, 3S lady(Single, Seventies, Stuck); be on the shelf (口)

23.互联网普及率

Internet penetration rate

24.支付宝充值

Top up money to your Alipay account

25.七天无理由退货

7 Days Return

26.网民数量

internet population

27.网民

netizen／internet users

28.写评论

post product reviews online

29.秒杀／限时抢购

flash sale/lightening deals

30.顾客评论

customer reviews

31.企业对消费者的电子商务模式

B2C

32.信用卡盗用

credit card abuses／steal one’s credit card

33.红包、优惠券

Red envelopes & Coupons

34.营销策略

marketing strategy

35.占据更大市场份额

occupy a larger portion of the online retail market／ win market share

36.第三方支付平台

third party payment platform

37.山寨

Rip-offs/Knock-offs/Copycats/Fakes

38.加入购物车

add to cart

39.买到便宜货/得到最实惠的价格

grab a bargain／get the best deals

40.团购

group-buying

41.现金券／抵金券

rebate coupon

42.打折券

discount coupon

43.网上纠纷

online dispute

44.淘女郎

Cyber model

45.评分

Rating n.／rate v.

46.要求退款

ask for a refund